Telephonic consultation(orthopedic cases)
TELEPHONIC CONVERSATION WITH PATIENTS IN
ORTHOPEDICS
“Listen to the patient, he is telling you the diagnosis.”
Though in the field of medicine, telephonic consultation is avoided; but what
if the patient trust us and calls to tell his problem; being physicians we
should be ready for whatever case comes to us in which ever form. This article
is based on how the physician has to ask the patient so as to reach to a
conclusion for his diagnosis in orthopedics.
CASE – 1
A 78-year old female, who probably slipped and had on the
floor on the hips; presently suffers from severe pain in abdomen and the back
region. She has been helped by her son to get up and walked till the bed. Now
her son calls the doctor and asks his help.
Did u support her fully or she managed to walk on her own to bed?
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No, she managed on her own, only initially we supported her.
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Now when she is lying on bed, can she turn or having difficulty to
get up?
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She is crying on turning doctor. She’s experiencing excruciating
pain.
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Ok! Where’s the pain?
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Severe on sides of lower portion of the back and a bit in thighs.
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Check if her both feet look similar or one foot
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Yes, they are looking similar.
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Could you ask her to lift her legs on her own; one leg at a time.
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She’s able do it.
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This is a case of Osteoporotic
Wedge Compression Fracture, involving the dorso-lumbar junction (its
extremely common and mostly missed) because the patient can walk, can do things
on her own. Sometimes the patient can come & say that he was going to
pilgrimage (since morning till night) & by night complaints of pain which
becomes excruciating by next day. The patient can also come to us with a
history that he had a jerk while sitting on the chair when he thought that the
chair is higher but it was lower.
Later on when the patient comes the physician should check
for tenderness, not at lumbo-sacral junction but at dorso-lumbar junction or
little lower in dorsal area because of appearance of ‘gibbus’ over there. But the
important thing is that they are able to raise their leg actively and they
were able to walk from bathroom till the bed, which is a differentiating
feature to the fracture around the hip.
CASE – 2
A 40-years old male patient complaints about excruciating
pain in left hand. He becomes restless. What can be done?
Since when the pain started?
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Doctor, since 2-3 days & since yesterday night the pain became
excruciating and even if he’s moving a bit, he’s having difficulty.
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Are you experiencing the pain at the site where it began or it
shifted to some other place? Does it is present in shoulder, neck or arm?
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Little bit in left arm & in left chest also (max. pain in left
arm).
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Is there any difference in your pain if you look up or down with your
neck movement?
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Oh! I can’t look up at all doctor. If I move my neck to look up I feel
severe pain.
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Are you able to lift your arm in which you have(left in this case)?
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No, I can do it on my own.
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Rest your affected hand on your head. Is there any change in your
pain when you do it?
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Little bit pain is reduced. I can’t sleep at night and rather I prefer
to sit. But if I try to make my hand as my pillow then I’m able to sleep.
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This is a case of Cervico-Discogenic
Radiculopathy. It occurs very often and may be missed to be an Anginal
pain. Main point to note is when the patient says, “I can’t sleep at night
rather prefer to sit.” Because the moment he lays his head for sleeping, his
neck goes to extension.
Also the patient can’t look up as it increases his pain;
this shows the radicular component of pain worsening on extending, flexing or
rotating the neck is classically for Discogenic component.
If the patient says,“The pain is excruciating going down the
arm” it shows the radicular component, because it can extend to pectoral or
peri-scapular area. When the patient keeps his hand on his head, it partially reduces
the intensity of pain, which again is a feature of Disco-genic Radiculopathy.
CASE – 3
A 35-years old female complaints throbbing pain in right
shoulder since past 2 days. Initially it was moderate but now can’t even move
the hand. What could be done?
Did you fall 2-3 days before or got a jerk?
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No, nothing happened. No jerk, no injury.
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Now that you have pain, do you have pain somewhere in the neck
region?
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No, nowhere else, only shoulder.
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Are you able to lift your hand on your own?
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No, not on my own. Wait I’ll try with my another hand…. Ya, I can
lift little but pain is still there.
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Ok! Did anyone told you about increased uric acid level?
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No, last year I got my health check up, nothing came.
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This is a case of Rotator-Cuff
Calcific Tendinitis. Mostly, it has acute onset. The patient complaints
about excruciating throbbing pain & it is usually localized to the
shoulder. Rarely, pain would radiate to peri-scapular or arm region (but it may radiate).
The point to consider is active range is excruciating painful & difficult,
which we can ask & passively some movement is possible but off-course not
the full range. Also the neck movements don’t alter the quality of pain.
The physician asks about the level of uric acid, because in
Rotator-cuff-tendinitis, we’re talking about ‘calcific’ which is more common
& can also be crystal induced Rotator-cuff-tendinitis in people who are
hyper-uremic, can come to the physician with similar complaint like
Rotator-cuff-calcific-tendinitis, but in this case it would be because of the
presence of crystals. We can also get double crystals, where the patient can
come to us with increased uremic and X-ray shows calcification. However, treatment
for both is the same.
CASE – 4
A 30-year old male comes with pain in right wrist which
started suddenly. What can be done?
Since when it started?
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Suddenly since yesterday night around 2 it started, out of the blue.
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Did you fall or you lifted something heavy?
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No, absolutely nothing.
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Did you go to some party in last few days and drank alcohol?
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Yes, just yesterday I had few glasses of wine.
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Anytime did your health reports showed increase uric acid?
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No.
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Can you check your wrist & tell if there’s any swelling or
redness?
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Yes, the place where we tie the wrist-watch, there’s swelling,
redness & pain also when I touch over there.
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After making a fist, any problem in moving it up or down?
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Only while I’m trying to pick-up something (flexion).
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This is a case where there’s Crystal Deposits in the dorsum of the Carpals. Now these crystals
could be of – Calcium oxalate, Calcium phosphate, Uric acid crystals. History of
alcohol intake may be helpful to think about Uric acid crystal (but its not
always uric acid). Small asymmetrical redness should not be missed. Confirmatory
thing would be examining & looking for tenderness, erythema & usually
movements in reverse direction could be restricted.
Try to talk to the patient and not to the relative while
having telephonic consultation. Though it is controversial but still sometimes
it’s very important to help the patient to stabilize their condition by the
time they come to visit the physician.
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